How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I'm locked out of my Gmail account my phone was having

Customer Question

I'm locked out of my Gmail account my phone was having issues I took it to be fixed they cleared all my data ended up having to get a new phone but now I can't get into my Gmail,facebook,games,ect the Gmail account was. ***@******.*** pass word was. batmangray1
If summone could help me with this prob my phone # *****(###) ###-#### ***** new Gmail is***@******.*** thank you Michael
Submitted: 10 months ago.
Category: Email
Expert:  Jess M. replied 10 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. I am trying to reset your account now and it is asking for a code to be sent to your mobile number ending in 26.

If the number you posted is the one on your Gmail profile, please tell me the code that you get.
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Expert:  Jess M. replied 10 months ago.

Hi, how is it going?

Did you receive a CODE through text or SMS from Gmail in your mobile phone?