I'm sorry about the issue. Do you mean you cannot access your yahoo email? Is it also showing any other option?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Hello, what carrier are you using for your phone service?
Hello Louis, please let me know if you would still like assistance with this problem.
Hello Louis, I am not sure why you have been charged unless you made other posts. You were working with someone else a few days ago, and I asked if you needed any assistance (on the 22nd), but did not see a response. I attempted to ask again if you still needed assistance yesterday. I apologize if someone else did not help you, but I will attempt to assist you with your issue.