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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I cannot access my yahoo account. I believe someone jacked

Customer Question

I cannot access my yahoo account. I believe someone hijacked my password ***** changed it.
Submitted: 10 months ago.
Category: Email
Expert:  Cody replied 10 months ago.

What is your email address?

Customer: replied 10 months ago.
Expert:  Cody replied 10 months ago.

Do you have ATT&T? Looks like your account got moved there.

Customer: replied 10 months ago.
I have ATT U-Verse and they do not service yahoo email. I just spent 20+ minutes with them on the phone and then thy told me they do not service yahoo email.
Customer: replied 10 months ago.
I guess you cannot help me either. I believe my yahoo account is dead.
Expert:  Cody replied 10 months ago.

You have a ATT/Yahoo merged account. Do you have or know your ATT login?

Below is how to unmerge your account, so that you're left with only the Yahoo email account.

https://www.att.com/esupport/article.html#!/dsl-high-speed/KM1047015