How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

How do I eliminate excess blue urls from received emails?

Customer Question

How do I eliminate excess blue urls from received emails?
Submitted: 10 months ago.
Category: Email
Expert:  Jess M. replied 10 months ago.

Hi David, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Can you please tell me ore about your problem? What exactly are these "excess" blue urls? Are they links sent to you by your contacts?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 10 months ago.
These are many lines like between the email text.
Customer: replied 10 months ago.
Lines like
Expert:  Jess M. replied 10 months ago.

Thank you for writing back with that information.

Are you replying from an email thread and you want to NOT include the past conversation to clean it up?

Customer: replied 10 months ago.
These are received emails with nuisance inserted url lines
Expert:  Jess M. replied 10 months ago.

Can I remotely access your computer so that I can directly check and fix the issues while you watch your screen?

Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.

Please let me know if you want this remote option.

Best regards,
Jess

Related Email Questions