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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Permanently deleted my emails 20 minutes ago on aol
,

Customer Question

Customer: permanently deleted my emails 20 minutes ago on aol
JA: Thanks. Can you give me any more details about your issue?
Customer: permanently deleted my new emails on aol
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Email Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Email
Expert:  Martin replied 10 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

If you permanently deleted the emails they won't be recoverable but I can help you check if they're still in your account.

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

Customer: replied 10 months ago.
not happy with this service cancelling my credit card charge as we speak
Expert:  Martin replied 10 months ago.

Not sure what you mean - I sent you one reply only to gather more information.

You may cancel at any time within 30 days of asking your question using this link:

ww2.justanswer.com/contact-us

Regards,

Martin