Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer a phone call or remote session to make things quicker and easier.
Sadly, with out the exact pass codes, OR a alternative email or cell # ***** has been added to the account, you usually can not.
when you go to forgot password, it should give you the options
Ok Jennifer, i'm going to try and do it for you, is that ok?
do you have a cell that ends in 85?
That is the cell# ***** asking about
Its asking me for it.
I told you i was going to try and recover it for you.
Thats the number its looking for, ends in 85.
do you have a cell that ends in 85....
If you do, i need the full # ***** retrieve your password, if not then its an old cell phone number that is not useful.
you should get a text in a few seconds, give it to me when you do.
Google sent it +0
i'm sorry, i forgot to hit send, should be on way now
Done and recovered.
awesome! We were able to do it. Please log in and change the password ***** set it to ilovecats123
Please do take the time to rate my service, as this is my lively hood, and I would like to be compensated for my time. If you are not satasfied, please do not rate and let me know so i can connect you with someone else. If you would like to speccificly speal with me again please go to www.asktim.biz and start the question with "For TImCoons"
Change that password. Add an additional email account to make it easier to recover again.
And please do rate my service.
That is the temporay password ***** made up
you need to log in with that, and then change it to what ever.
odd, it works for me just fine.
I dont know what to tell you, i logged in fine and just did again. you must have something miss spelled or a caps lock on.
Here is a subject from one of your emails Monkey Conveyancing Seller Quote
does that subject look familiar?
My mistake, what came through in the ticket is***@******.*** not the other.
Your ticket as i got it had no mention of***@******.***
Let me look at***@******.*** now.
I'm sorry, some how the ticket came in with that other email addresss.
Let me know when thats done so we can work on this other account, i'm ready to ask you a few questions about it.
you log into the account and go to settings. Would you like me to do it for you?
Lets work on that other one now ok?
When was the last time you were able to sign into***@******.*** ?
when did you create your google account?
thats a ball park question
Email addresses of up to five frequently emailed contacts?
Nope, Sorry, thought i was helping.
If you can not get by these fields, the account is more or less lost -=(
If you can't get by those questions, no sadly
Email has to be locked down pretty secure by law, at least providers that serve the public.
Its this way so not anyone can get in....I'm sorry, i did try.
Please do leave a positive rating so that i am compensated for my time.