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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have two problems. I hope you can help please. I want to

Customer Question

I have two problems. I hope you can help please.
I want to stop my emails coming to my phone, just to my laptop and tablet.
I tried to log in but for some reason I kept getting a wrong username. It should be***@******.*** but just kept coming up as [email protected] andi couldn't get rid of it.
Thanks,
Pam
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Is your email currently working fine on your laptop and tablet?

What's the model of your phone?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 11 months ago.

Also, do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,