How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Email [email protected] The above address/account

Customer Question

Email *****@******.***
The above address/account was totally wiped yesterday---incoming, outgoing, history.
Internet including Google, Facebook, stock market service, unused gmail, etc. working OK.
Internet service is from CenturyLink.
Service is included with telephone line to a computer and then to iPad.
I am 88 yrs of age, handicapped and do not have access to computer.
Thomas (Tom) Rutter (###) ###-#### HELP!!!
Submitted: 1 year ago.
Category: Email
Expert:  GeekGal replied 1 year ago.

Hi there. My name is***** will be my pleasure to assist you with this. Please give me just a moment to review your comments.

Expert:  GeekGal replied 1 year ago.

It appears that you are offline. I will "opt-out" so that someone can assist you when you are available to respond. Have a pleasant evening!

Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.

Have you tried to reset this email account password *****?