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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Trying to print envelopes with Windows tool, instructions is

Customer Question

Trying to print envelopes with Windows tool, instructions for this is very sketchy. can't figure out where to place envelope, do we remove paper from other print tray, ect. Where can I get functional info for this.
Submitted: 11 months ago.
Category: Email
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me the exact make and mode of your printer?

Is it connected to the computer using a USB cable? Or is it wireless?

Also, is the printer printing just fine except for envelopes?
Please let me know by replying to me here so that I can help you further.

Best regards,