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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My Outlook 7 email items were backup work to be performed on

Customer Question

My Outlook 7 email items were backup for some work to be performed on my desktop computer. After downloading the emails back to outlook some of my emails showed who they were from but the body of the email does not show up. I get a error message that says email need to download try again. Not sure what that means or how to do that.
Submitted: 11 months ago.
Category: Email
Expert:  Martin replied 11 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Do you have the full error Outlook is showing when you try to open an email?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin