How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Suddenly, approximately 3 mos. ago, my email shows only

Customer Question

Suddenly, approximately 3 mos. ago, my email shows only around a month of past emails. Currently, I go back only as far as Nov. 29th. I've tried many things, and I'm sure it's out there somewhere, but I want it back, as I have important documents which I can't obtain...HELP?!?
Submitted: 11 months ago.
Category: Email
Expert:  Richard replied 11 months ago.

Hi there and welcome Jay

Can you tell me please exactly which email program you are using? eg: Outlook 2010? Windows 10 mail?

Thank you

Related Email Questions