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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Could an old address (*********@*****.***) be keeping me

Customer Question

Could an old address (*********@*****.***) be keeping me from getting on with my current name (*********@*****.***). Could it be preventing me from accessing Chrome as well???
Submitted: 1 year ago.
Category: Email
Expert:  Barun replied 1 year ago.

Hi, and thank you for asking your question.

Just to clarify, are you automatically taken to the old account when trying to access Gmail?

May I set up a quick, secure remote session to check the issue now?

Please reply back using the box below. Thank you.

Expert:  Barun replied 1 year ago.

.