- Basically the issue is that there is a bad Adobe Flash update recently. Microsoft or Adobe or Incredimail needs to fix the issue. For now, we can use some workaround. I've already provided the first solution above (system restore); please try it if have not done yet.
- If that does not work, open Control Panel by right-clicking on the Start button (which is the windows logo icon located at the bottom left of the computer's screen), then click on Control Panel.
; (if needed, press at the same time the two keys Windows and R on the keyboard, then type control then click OK, then the Control Panel window will open.)
, then open Programs -> Programs and Features, then click on View installed updates on the left
, then search / look for the update called KB3132372 (and/or KB3119147)
, then restart the computer, then open Incredimail and check.