Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
I can accomplish this for you. However, I would need access to both the home computer and also the laptop to complete the transfer.
Do you have physical access to both?
If you have no way of accessing it.
Then I also have no way of accessing it.. The only way we could access it in a remote location is if you already had a remote connection installed and configured, and the computer would also have to be one.
Im not sure how we can proceed at this time unless someone is near the computer we need to access.
If we could get them to turn on the PC.. And then, download and install a small program so you or I could access the computer over the internet, remotely.
That would suffice. That way, we could copy the mail file from your outlook program. And then import the entire file onto your laptop.
Thats what its going to take so you have your entire message history on the laptop~
Id be willing to carry out the transfer for you, or assist. But I cant guarantee what my shedule will be precisely a week from now or later.
I generally work 5-6 days a week. So keep in touch and when it gets closer to the time when you can have someone at the computer, send a message and let me know~
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Hello again, and happy new years eve.
I have no control nor do I have any way of seeing if you have or have not been charged.
If it turns out you were charged, or if you have any questions about payments, etc. Here is our customer service contact numbers.
Available 6am to 9pm PST
The rest of the world1-***-***-****
As far as resolving the issue, youre welcome to reply on this same question down the road, when you are ready to continue.
Happy new years