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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I use MS Outlook, part of Office Pro 2010. Whenever I open

Customer Question

I use MS Outlook, part of Office Pro 2010. Whenever I open Outlook I need to specify my reading pane, auto picture download, pretty much all my preferences. Close, re-open, it forgot everything. Help?
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

This seems to be issue with the permission in the registry. May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 year ago.
Sure. what do we need to do, Kamil?
Expert:  Kamil Anwar replied 1 year ago.

I sent you request for remote service. Please accept it then follow steps here to connect with me.

Customer: replied 1 year ago.
no thanks. I request that i not be charged for this conversation. thanks.
Expert:  Kamil Anwar replied 1 year ago.

I will request this to be refunded. Thanks