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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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My iPad 2 and cloud are married to my original the cloud as

Customer Question

My iPad 2 and cloud are married to my original the cloud as it keep asking for the password ***** my original e-mail account. I have changed providers and my Apple ID to my new e-mail. I cannot edit my I cloud account. Is there a way to do this?
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

It can be a little tricky to get it to sign out completely from your original account.

You will need your original password ***** sign out as this is a protection against theft.

Here are the instructions you need to follow:

https://support.apple.com/en-us/HT203983

Please reply using the box below.

Regards,
Martin

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