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Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To get started, I need to know whether you are accessing gmail from an Ipad, a phone, or a Pc , or a Mac when you are having this issue?
Also, would you prefer if I connect to your computer and fix the issue directly, or speak over the phone, or do you want to work on this via written communication only?
Thank you for your response,
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.