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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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This is in regards to my account with AOL. I guess I am

Customer Question

This is in regards ***** ***** account with AOL. I guess I am suppose to update my Billing Information. I t was okayed on Dec. 22,2015. Could you please explain this?
Submitted: 11 months ago.
Category: Email
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. I believe you are a paying or premium AOL user trying to update your billing information and encountered problems in the process.

Can you please tell me the exact problem you are encountering in the process?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess