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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I recently changed my password comcast.net e-mail account.

Customer Question

I recently changed my password ***** my comcast.net e-mail account. Now every time I try to send an e-mail, I get a message saying that my password ***** ***** The message says something about my SMTP is not right. When I try to change my password ***** the new password ***** POP, it tells me that the password ***** ***** right. It then tells me to enter the password ***** my user name wittharjim. When I try to enter the password ***** use for that user name (which I use every time I purchase something on ITunes, it tells me that that password ***** ***** wrong. What am I doing wrong?
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

It looks like a configuration issue. May i connect with you remotely to fix this? Thanks