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Ask Viet - Email Tech Your Own Question

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35228
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I am having trouble connecting to A.O.L. e-mail Addresses

Customer Question

I am having trouble connecting to A.O.L. e-mail Addresses
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Please make sure the CAPS lock and NUM lock keys are off on the keyboard (password ***** *****)

- Please reset your AOL email account password ***** the website below and check:

https://account.aol.com/account/password/start

, there, enter your aol email address in the first box

, then in the second box, enter the characters as shown on the page

, then click on Next at the bottom, and continue following the instructions there in order to reset your AOL account password.

- If that does not work, do you have windows xp, vista, or 7, or 8, 10, or mac computer? Is there any error or message?

Please reply at the box below to continue troubleshooting. Thank you.