Hello Robert, my name is ***** ***** I'll try to help you with that problem. Could you please tell me who is your email provider? Many thanks, Maurice
i suspect that the issue may be what they say.
either your settings / password ***** ***** or the email hosting company has stopped your account.
can you try going to www.mail2web.com
if you put what you have in there it should get to your email that way. Not as a solution but as a test to see whether the problem is with the windows mail or with the hosting company or your settings.
let me know the results and we can go from there once we have a better idea of where the problem lies
well if it could not connect from there than its not just your computer or program
something is wrong with the email server that you are getting the mail from
Do you know who hosts the email and what their server settings are and the password ?
Can you contact them to make sure that the ones you have are correct
ok let me know. I can log in remotely to work on it with you but until you are sure of the settings and password ***** there isnt much that i can do. It sounds like a private domain and that means it could be hosted by anybody. I can find the settings for some standard companies like gmail but you are still best off getting it directly from the host.
sounds good. just bookmark this page so you can get back here
or if you want to accept the offer today i can give you my phone number immediately and you can just call me tomorrow.