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Tim
Tim, Sr. Engineer
Category: Email
Satisfied Customers: 876
Experience:  Sr. Systems and Network Engineer
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I want to change my hotmail password, I can't remember it..

Customer Question

I want to change my hotmail password, I can't remember it..
Submitted: 1 year ago.
Category: Email
Customer: replied 1 year ago.
how do I get my answer?
Expert:  Tim replied 1 year ago.

Hi there, i'm Tim and will do my best to help you. I'm sorry you are having issues with hotmail. Fortunately Hotmail and other email services like gmail etc are more or less impossible to get around if you have locked your self out and have not provided them with an alternative contact email or cell phone number.

Customer: replied 1 year ago.
what do I do?
Expert:  Tim replied 1 year ago.

I bet this is the form you used, https://account.live.com/resetpassword.aspx

Right?

Expert:  Tim replied 1 year ago.

If that did not work, there is literally no way around it, other than having Microsoft served with a supina, like law enforcement does sometimes. I can't state how important it is to retain your password, and make sure your account has other ways to prove you are who you are. Gmail may be easier to not lose, as they actively remind people to register a cell # ***** an email address. I'm really sorry you are in this situation, sadly i see 2-5 of the same issue every day.

Expert:  Tim replied 1 year ago.

I know this is not the answer you want, but it's the truth.

Expert:  Tim replied 1 year ago.

If you have more questions, please feel free to ask me. Please do rate me as i did do my best to assist you.

- Tim

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