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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My e-mail isn't working. I can't send or receive

Customer Question

my e-mail isn't working. I can't send or receive
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. But before I can assist you with this, please tell me the following:

  1. Are you using Windows Vista, 7, 8, 10 or a Mac?
  2. What email program are you using: Microsoft Outlook 2007? 2010? or others?
  3. What email account are you using: Gmail, Yahoo Mail, Hotmail, or others?

Please let me know by replying to me here so that I can help you further.

Best regards,

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