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The emails / folders / contacts you are missing.. Those were all stored within microsoft outlook, correct?
can you clarify what version of outlook you have installed and are using, 2008, 2011, 2016 ?
Also, do you use any backup software, such as the built in time machine program?
Thank you in advance for your response.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Excellent.. If you already had time machine turned on and running.. Then getting everything back should be simple ( for the most part )
We need to restore your outlook profile through time machine. Heres how to do so.
Go to the folder with the Main Identity in it
That folder is located here.. documents, microsoft user data , office 2011 identities.. Its probably the main identity folder we want to restore.. but restoring the entire office 2011 identity folder would probably work.Now open Time MachineGo back in time to the date you wantselect the Main IdentityRestore
Quit Time Machine and then launch Outlook
All your emails should now be there.
let me know if this works, or if you run into any issues.
I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
I never heard back from you after the suggestion I made to try reloading your outlook data via time machine. Were you able to carry out those steps.
Did they work? Or do you need further assistance?
Thank you for your response,