How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Email Expert
Category: Email
Satisfied Customers: 11686
Experience:  25+ Years Experience in Field. MCSE, ICCP, Expert in Large Email Platforms
23511658
Type Your Email Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

I moved emails from my inbox to archive. I can't find how to

Customer Question

I moved emails from my inbox to archive. I can't find how to recover the emails
Submitted: 1 year ago.
Category: Email
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I can help you with your question.

When you move emails in gmail from the inbox to the archive, you are essentially just removing the inbox label (gmail calls what we typically call a folder, a lable - an email can have many labels associated with it - when all labels are removed, it is considered to be in the "archive").

All you should have to do is click on "all mail". The challenge is that you will have to wade through all the other email in there as well. When there is no label on the messages, they are just lumped in with all other messages.

You won't see them in your inbox or any other "folder" (since they don't have any label at all), but you will see them in "all mail". You can also search all mail in the search bar with all mail:searchterm.

Customer: replied 1 year ago.
I followed your advice and went to all mail to locate the gmail I had sent to archive. It isn't there.
Expert:  Michael Hannigan replied 1 year ago.

Are you on the gmail website? (as opposed to in an email client)?

Also, are you absolutely certain that you didn't delete it? What I have described above is exactly how their archiving works. But I'm assuming you archived it in gmail from their web interface. If you used something else to archive it, that will be different.

Customer: replied 1 year ago.
It's more than one email. I got into gmail on google from Chrome.
Customer: replied 1 year ago.
No, I absolutely did not delete them. They concern a topic I'm working with and I sought to save them to a special place where they couldn't be lost. They had come on different days and I wanted to collect them together in one place--like an archive..
Customer: replied 1 year ago.
I had never tried to use archive before.
Expert:  Michael Hannigan replied 1 year ago.

I understand it's more than one. OK... Chrome is what I was assuming.

If you go into "all mail" that does indeed show all mail that is in your account. If you know what some part of one of the emails said, you can search there and that might give you an idea of where it is. Remember, since this is the all email folder, of you archived something from a few days ago, it will show MUCH further down on the list of email. Let's say I archived something on Monday, and since then I've received 100 emails and put them in their folders where I want them.... that archived item that might otherwise be by itself, will be the 101st item in the all email folder.

I have attached a screenshot of what the archived emails will look like. The archived emails are those that I have a red box around. You will see that the other ones have labels (folder names) on them. The absense of a label means it is archived.

Going forward - it would be best to create a place to put them rather than archive them. That way they won't be mixed in with ALL email. There is no way to view archived email by itself.

Expert:  Michael Hannigan replied 1 year ago.

You can be guided through these steps to be certain about where the email is. If it isn't deleted, these steps will allow you to find it in the archive. It's basically what I have already told you, but it has examples and a little more detail.

http://bitli.es/eIoU3g

Customer: replied 1 year ago.
I only found one page of all mail. There was some dated today and some dated a long time ago (not what I'm looking for) . It didn't look like your sample page. I'll try again..
Expert:  Michael Hannigan replied 1 year ago.

All mail will include very piece of email in your gmail account. Even email in other folders. Do you know how to go to the next page in gmail?