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Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, are you trying to pay Microsoft premiun bills? what is the email provider of the email address that you registered with Microsoft, @hotmail.com, @live.com or others?
Can you give me a slightly better description of what you'd like help doing so I can assist you better? are you trying to pay Microsoft premium bills?