Hi. My name is***** you for your question and the opportunity to assist. If all your documents with the exception of email print, can you tell me the error you get when you print one?
OK Joe. Since you have a HP printer, please follow these steps to see if you can get it to print.
Click in the search area and type: services Open the Services (Desktop App) search result.
Scroll down and locate Print Spooler. Right-click on it and select Stop.
Minimize the window (you'll need to open it again shortly)
Then, open This PC
open your C: drive
open the following folders:
delete everything you find in the Printers folder (if any files won't delete, leave them and delete everything that will)
close This PC
Open the Services window that you minimized earlier, right-click on Print Spooler and Start it.
close the Services window
Try to print and let me know the result please.
(if it still won't print please tell me the model number of your printer)
I don't know if you've been to this page:
Click the + sign to the right of Utility-Diagnostic Tools
Run the HP Print and Scan Doctor for Windows.
Thanks Joe. Have a happy holiday and all the best.
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