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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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How to open the .pst file when message comes up saying it

Customer Question

How to open the .pst file when message comes up saying it will not open
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What is the full error message?

When did this issue first occur?

What's your Office / Outlook version, i.e., 2007, 2010, 2013, etc.?

Are you currently able to use your email at the verizon.net website or not?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Dustin replied 11 months ago.

Good morning, my name is ***** ***** I will do my best to assist you. It appears the previous expert opted out.

When you can, please send a reply so we can start working on this issue together. If you would prefer remote support where I can connect to your computer directly, or phone support; just let me know.

Thank you,

Dustin S.