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Ask Sandy Your Own Question

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6002
Experience:  I have 7+ years of experience in fixing emails issues.
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I inadvertently deleted a yahoo email account - how do i

Customer Question

i inadvertently deleted a yahoo email account - how do i reactivate it?
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.

Hi,

I'm sorry about the issue. How did you delete the Yahoo account?

What happens when you sign in your yahoo account now at the yahoo.com website? What is the error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you.

Customer: replied 11 months ago.
i wanted to delete the account because i didnt want the same contacts on Yahoo with my address any longer. I believe i was still on my windows 7 when i cancelled but now i am on a MacBook Pro. when i go to sign in i get ID or account not valid.
Customer: replied 11 months ago.
the account was***@******.***
Expert:  Viet - Email Tech replied 11 months ago.

Do you mean when you go to the website www.yahoo.com now, then sign in there, it says invalid? Please let me know. Thank you.

Customer: replied 11 months ago.
when i go to yahoo.com or help.yahoo.com and select mail - when trying to sign-in i get invalid ID (or account name - i forget the exact wording)
Expert:  Viet - Email Tech replied 11 months ago.

Can you see what happens when you try to recover your yahoo email address at the website below:

https://edit.yahoo.com/forgotroot

Please let me know. Thank you.

Customer: replied 11 months ago.
it states invalid user name
Customer: replied 11 months ago.
yet when i ask them to message my phone they send me both of my email user names - jalasr and lambj544
Expert:  Viet - Email Tech replied 11 months ago.

I'm sorry. I'm not sure about this, but let me open the issue to other experts for any other suggestion. Please do not wait, you will get a reply at this web page (bookmark this web page) whenever there is a response from another expert. Thank you.

Customer: replied 11 months ago.
i dont want to spend the extra $20
Expert:  Viet - Email Tech replied 11 months ago.

There's no extra, thanks.

Customer: replied 11 months ago.
ok i will call
Expert:  Viet - Email Tech replied 11 months ago.

Phone call is extra, so if you do not want that, then just bookmark this web page for reply later, thanks

Expert:  Sandy replied 11 months ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.

I checked your email address and while resetting the password, it shows an error message, "Invalid Username".

In this case, I suggest you two steps:

A. Fill out Yahoo recovery form:

Click the link:
http://www.justanswer.com/expert/qa.aspx?tid=14783770&overlock=true&T=14783770

Choose:

topic=password ***** sign in

sub-topic=Unable to Sign in

Enter your Yahoo ID under Recommended options and click Submit.

Click "Email" under "We're here to help".

And fill out details.

Provide a working alternate email address as contact email address.

B.

You can call Yahoo on this numbers, but, you may be put on hold for some time.

Call Yahoo toll-free at 1-***-***-**** if you’re in the U.S. or Canada.

If you’re not in the U.S. or Canada, call Yahoo toll number at1-***-***-****.

Please take a second to rate my service by clicking stars at the top of the screen then submit. Bonus/tip is highly appreciated.

If you have any other query regarding this issue, please reply back to me at the box given below.

Thank you, ***** *****

Expert:  Sandy replied 11 months ago.

I called you on the phone and explained about filling out Yahoo recovery form and call Yahoo team directly. Please follow these steps and if you have any other query, please let me know.

Please take a second to rate my service by clicking stars at the top of the screen then submit. Regards, Sandy