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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My folders on outlook (2010 book pro) have disappeared.

Customer Question

my folders on outlook (2010 for mac book pro) have disappeared. second time this has happened. how do i recover them?
Submitted: 11 months ago.
Category: Email
Expert:  IT Miro replied 11 months ago.

Hello! My name is*****

Please tell me if you are unable to receive and send e-mails in Outlook as well, or it works just fine, but you only cannot see your folders?

Thanks,

IT Miro

Customer: replied 11 months ago.
i can send and receive email in outlook. i just cannot see or locate my folders.
Expert:  IT Miro replied 11 months ago.

Thanks for the information!

Since there could be several possible causes of the problem, I suggest we establish a remote desktop session so that I can see the problem myself and help you directly.

Let me if you would like that.

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