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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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At first I could not get into my e-mail. Then a page came up

Customer Question

At first I could not get into my e-mail. Then a page came up asking for my mobile phone number and alternate e-mail. I did that. Now I come to find that all the e-mails that I had have gone off to space and I can't retrieve them. Plus I have a new e-mail address that I don't want as it will cause me all kinds of problems. Help!!! I need my old system back.
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Who's your email provider, e.g. Gmail, Hotmail, etc.?

May I set up a quick, secure remote session to check the issue now?

Please reply back using the box below. Thank you.