How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have a Lenovo desktop and verizon said to call you abut

Customer Question

I have a Lenovo desktop and verizon said to call you abut transferring 20k e-mail contacts from outlook gmail and yahoo?
Submitted: 1 year ago.
Category: Email
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
I can't afford more than the $36 and am willing to get the contacts transfer now to verizon. If not stop all deductions including the one you already did.
Customer: replied 1 year ago.
Please transfer the contacts for the $36 dollars not a penny more right now.
Expert:  Jason Jones replied 1 year ago.

Are you ready for the remote to begin now?

Customer: replied 1 year ago.
Ok Remote session at no charge.
Expert:  Jason Jones replied 1 year ago.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 38 and click the circle button to start the remote application.

Expert:  Jason Jones replied 1 year ago.

Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

Expert:  Jason Jones replied 1 year ago.

I am sorry, I could not get the remote working.

I have run out of ideas.

For this reason, I am opting out of the question and allowing another expert the chance to help.

The next expert will see all that is on this page, so there will be no need to repeat anything.

When another expert picks this up, you will be notified by email.

Thank you for your patience.

- Jason

Customer: replied 1 year ago.
Refund my money as soon as possible you can't to the job. CANCEL ACCOUNT WILL BE BLOCKED IF YOU TAKE ANY MONEY OUT OF MY ACCOUNT YOU WILL BE REPORTED TO THE FBI BY FRIDAY. GET IT DONE.
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

The previous Expert (Jason) is not available any more. If the problem is still there, I am willing to help you.

Let me know,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro

Related Email Questions