I will be the person helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Yes. There is an additional charge because the remote will take a bit more of my time. That will be the last charge.
Yes, your calculation is correct. If you are not satisfied with my work in the end, you are eligible for a full refund.
The deal may be that your credit card company is blocking payment. You may need to contact them and request for them to remove the block.
I only suggested that the credit card was blocked because that happens frequently. The card company may block the payment if they do not recognize the company.
We are not "Apple". We are Justanswer.