Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Do you still need help with this?
Unfortunately, I do not provide phone support. I only provide Remote Access support which is better than a phone call since I can actually check and fix the problem myself while you watch. Do you want this remote access option instead? Please let me know by replying to me here so that I can help you further.