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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot get email on my computer or i phone

Customer Question

I cannot get email on my computer or i phone
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

May i connect with you remotely to troubleshoot and fix this? Thanks

Customer: replied 1 year ago.
Expert:  Kamil Anwar replied 1 year ago.

I sent request for remote . Please accept it then follow steps here to connect with me.

Customer: replied 1 year ago.
I have already put my credit card in for the first $5.
Expert:  Kamil Anwar replied 1 year ago.

Remote service is an additional service unless you want to be instructed with the troubleshooting.

Customer: replied 1 year ago.
Just connect me. I do not wish to do any additional offers. Thank you very much.
Expert:  Kamil Anwar replied 1 year ago.

I can only connect if additional service for connection is accepted. The additional amount is for the remote service, but the fix is guaranteed. If i don't connect, then there is no additional charge and we can continue here.

Expert:  Kamil Anwar replied 1 year ago.

What is the error you're getting on your system and which e-mail application/client are you running? Thanks

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