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Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What version of Spybot are you using? Home Edition or Pro?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back and I am very sorry about this. I believe you have already placed a deposit and it is still in your account so you can use it to post questions in the future. If you want a refund, here is the link about refunding:
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