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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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On 11/22/15 i renewed my spybot subscription through paypal

Customer Question

on 11/22/15 i renewed my spybot subscription through paypal my receipt number is ***** I never received a confirmation e-mail & i can not enter the service. HELP!
howard sutker***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. What version of Spybot are you using? Home Edition or Pro?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 year ago.
Jess i thought this was spybot i responded to.I obviously am in the wrong place. I do not wish your services & do not want to pay $42.00
Expert:  Jess M. replied 1 year ago.

Hi Howard,

Thank you for writing back and I am very sorry about this. I believe you have already placed a deposit and it is still in your account so you can use it to post questions in the future. If you want a refund, here is the link about refunding:

ww2.justanswer.com/help/how-can-i-request-refund

Thank you for using our service.

Best regards,

Jess