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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I erased my emails and need to retrive

Customer Question

I erased my emails and need to retrive
Submitted: 11 months ago.
Category: Email
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your email issues. Before I can assist you with this, please tell me the following:

  1. Are you using a Windows computer or a Mac?
  2. What email service are you using: Yahoo Mail? Hotmail? Gmail? AOL? or others?
  3. How do you access your emails? Are you using a web browser like Internet Explorer, Chrome or Safari? Or are you using an email program like MS Outlook 2010?

Please let me know by replying to me here so that I can help you further.

Best regards,

Customer: replied 11 months ago.
I have Macbookpro &
2- iphone5 cell phones. I use Yahoo mail At&T. I use Safari
Expert:  Jess M. replied 11 months ago.

Thank you for writing back with that information.

So the affected email account (where the messages were deleted) is ending with Or is it

Customer: replied 11 months ago.
Can we do this in the morning, I have bee working on this all day long.
Expert:  Jess M. replied 11 months ago.

Thank you for writing back. Yes, sure. Approximately how many hours from now do you want to proceed with this? I just want to know so that I can mark my calendar and so that I will be able to assist you tomorrow on time.

Customer: replied 11 months ago.
9 am pacific standard time. K
Expert:  Jess M. replied 11 months ago.

Thank you. We will resume with this by then. (No need to reply to this)

Customer: replied 11 months ago.
Approximately 12 hours fro
Expert:  Jess M. replied 11 months ago.

Thank you. I will make sure that I am available by that time to resume with this :)

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