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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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I ordered Windows 7 yesterday thru pay pal. My email

Customer Question

I ordered Windows 7 yesterday thru pay pal. My email confirmation has vanished. Have not received anything from vendor on order which was supposed to be available for download right away plus they do not know I require 64bit.
Ref: 10286 and BFC-00206
Is there any way Pay Pal can assist me in contacting the Vendor???
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Yes, if the sale appears on your PayPal account there is a little link to initiate a claim where you can add information about what happened or what you need and the seller will be notified asap.

May I start a remote session so we can work on the problem together from your computer?

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