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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I CAN NOT GET ON LINE ERROR KEEPS POPPING UP AND WILL NOT

Customer Question

I CAN NOT GET ON LINE ERROR KEEPS POPPING UP AND WILL NOT OPEN
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is it AOL Desktop program?

If you open Internet Explorer program, does Internet work on it?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,