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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I upgraded skype and lost my contacts

Customer Question

i upgraded skype and lost my contacts
Submitted: 1 year ago.
Category: Email
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

I am sorry for what happened, but please note that you cannot lose Skype contacts when upgrading Skype since the contacts are tied to your Skype account, and not to the Skype installation on your computer.

For that reason, please check with on-line version of Skype to see if your contacts are there. Click on the link below and sign in with your Skype account.

https://web.skype.com/

Let me know the results.

Expert:  IT Miro replied 1 year ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.