How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

It is not a g-mail question, it is an aol question and I

Customer Question

It is not a g-mail question, it is an aol question and I have to change it because my computer was hacked and aol tells me I cannot, any suggestions?
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you mean you'd like to create a brand-new AOL email address?

Are you currently able to sign in your current AOL email address?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 year ago.

Are you at this web page on your laptop?

What's the model of your laptop?

Please reply at the box below on this web page only. Thank you.

Expert:  IT Miro replied 1 year ago.

Hello!

Do you still require assistance with this issue?

Let me know,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.

Related Email Questions