I'm sorry about the issue. Are you still able to sign in your aol email at the aol.com website?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Hello! My name is*****
It is possible that only your AOL e-mail account has been hacked, not your computer. For that reason, AOL system might have temporary blocked access to the account. To regain access to it, you will need to change the password ***** your AOL account.
However, please check if the current password ***** ***** by going to the AOL web mail interface on this link:
If you cannot sign in, click on the "Forgot password?" link on that page and follow the instructions to reset the password.
Once you have done that, use the new password ***** sign in.
Let me know the results.