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Hello! My name is*****
I've checked both Yahoo! accounts.
*****@******.*** is still accessible with the password XXXXX
The same password ***** work for the other account - *****@******.***. It looks like password ***** be reset on-line, so you can contact the Yahoo! support for that.
May I know if you have already tried that?
There is a special on-line form for requesting assistance regarding the password ***** I will provide the instructions now.
Here are the instructions on how to proceed:1. Click on this link:
2. As Topic, select Password ***** sign in3. As Sub-topic, select Forgot my password4. Enter your Yahoo! ID (*****@******.***) on the right and click Submit5. Under the We're here to help! section, click on Email
There fill in all the boxes and explain the problem in the "Detailed description of issue" box. Make sure to enter a valid contact e-mail address in the "Email address that you have access to" so that the Yahoo! support can contact you there regarding the status of the problem.
Once you have submitted the form, wait for their response. It is usually within 3 business days, so please be patient.
If you rather want to call them, here are the Yahoo! customer service phone numbers:1(###) ###-####br/>1(###) ###-####br/>An automated machine will answer your call. You can say "password *****" or any other keyword. Follow the instructions and wait until you are connected to a live representative.I hope this helps!
The instructions I provided are for contacting the Yahoo! support by both e-mail and phone. Were you able to receive a reply from them? If so, are you now able to access the "*****@******.***" account?
Let me know,
Do you still require assistance with this issue?
Let me know,IT Miro
Let me know if you were able to receive my messages.