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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 36472
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have an account and want to connect it to my

Customer Question

I have an account and want to connect it to my work email. What information do I need about the work email account in order to do that. I've tried adding an account in buy simply entering my work email address and temp password, but got a reply that couldn't access it. Thank you.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.


I'm sorry about the issue. What is the email provider of your work email account? Please tell me only the part after @, i.e. @hotmail, @yahoo, @aol, @gmail,, etc.?

Have you asked your work company for the email settings, such as Incoming / Outgoing server addresses / port numbers?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.

Thank you - I actually just received the email settings for the work account a moment ago, entered them, and now the account is connected. Thank you for your help.

Expert:  Viet - Email Tech replied 1 year ago.

You're welcome. Great. If you have any other computer issue, please let me know any time. Also, can you please take a moment to rate my service on this page? Thank you very much,