Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
I sent request for remote service. Please accept it then follow steps here to connect with me.
You requested a remote service, after which i sent the request for it. Remote service is an additional service, and the issue you're having doesn't have a straight forward answer since it's system specific and will need to be troubleshooted. However, if you wish to be instructed without remote, i can opt out and open the question to other experts who may assist with out additional service, via Question/Answer mode. If you wish to get a refund, let me know and i will request that for you.
Okay. I will opt out and open the question to other experts. In my opinion, there is no straight forward answer unless the issue is troubleshooted. Once an expert responds, you will be notified by e-mail.
I will request this to be issued. Thanks