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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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Ello I have been trying to retrieve emails both incoming and

Customer Question

ello I have been trying to retrieve emails both incoming and outgoing from my both Yahoo accounts. The dates I need to retrieve are Oct.2013 thru January 2014.
I never deleted these emails and for some strange reason they are gone only the dates mentioned.
I have older emails for example 2012 /and I can retrieve them.
Can u help me please ?
My email address are
[email protected]
[email protected]
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

How long have these emails been missing and do you check your email using a web browser like Internet Explorer / Chrome / Firefox, or an email application like Windows Live Mail?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

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