Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Can you please tell me the domain name part of your problem email account? (Like @yahoo.com)
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information and I am very sorry about your persisting issues.
Can you please tell me the domain name part or the part with the @ sign of your problem email address? Is it @outlook.com?