Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What version of Windows is running in the computer where you are trying to install the game? Is it Windows XP, Vista, 7, 8 or 10?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information. When you load the CD or DVD installer to install the program, what exactly is the error message that you are getting?