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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35206
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I WANT TO SIGNUP WITH OUR TIME BUT THEY KEEP TELLING ME THAT

Customer Question

I WANT TO SIGNUP WITH OUR TIME BUT THEY KEEP TELLING ME THAT MY EMAIL
ADDRESS IS ALREADY REGISTERED WITH OUR TIME AND THIS IS THE VERY FIRST
TIME I APPLIED. I ALREADY GET EMAILS FROM OUR TIME IF I NEVER SIGNED UP BEORE
HOW COME YOU HAVE MY EMAIL ADDRESS.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Probably you had signed up for Ourtime a long time ago, or someone else had accidentally signed up with your email address previously. Please try the following fix:

- Click on the website below:

http://www.ourtime.com/v3/forgotpassword

, then there, enter your email address, and the characters as shown on the page

, then click on Continue and follow the instructions for resetting the password, then you can just log in and edit your OurTime profile.

Please reply at the box below to continue troubleshooting. Thank you.

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