I'm sorry about the issue. Probably you had signed up for Ourtime a long time ago, or someone else had accidentally signed up with your email address previously. Please try the following fix:
- Click on the website below:
, then there, enter your email address, and the characters as shown on the page
, then click on Continue and follow the instructions for resetting the password, then you can just log in and edit your OurTime profile.
Please reply at the box below to continue troubleshooting. Thank you.