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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I upgraded from windows 8 to 10 and lost most of my contacts

Customer Question

I upgraded from windows 8 to 10 and lost most of my contacts in outlook. can I recover them?
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

We may be able to recover them yes.

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

Expert:  Martin replied 1 year ago.

Providing 30 days haven't passed since you've upgraded to 10 we can revert those settings and get your system back to how it was.

We could also look in the application data files to see if we can load them up on Windows 10.

Which would you like to look into first?